Phil & Amanda met in 2004, married in 2005, and began looking for a business to open. It was Amanda's idea to open a pet resort, and she never stops reminding Phil of this fact. Furthermore, Amanda's experience as a veterinary technician was fundamental to their success opening their first pet resort in 2007.
They found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.
Citrus Pawville flourished under solid management as Phil & Amanda moved to North Carolina where they opened their Surf City location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region. During this time, Phil completed his Masters of Business Administration at UNC Wilmington where he began to envision something larger than their two locations.
The Jacksonville, NC facility joined the Pawville family in 2015 and received an expansion/upgrade in 2017. In 2020, Pawville added the North Shore location in Sneads Ferry with the acquisition of Salty Paws Pet Resort. 2020 also saw Pawville's first built-from-scratch facility with Midtown Pawville in Southern Wilmington, NC. Finally, Scotts Hill Pawville joined the family in 2021 with the acquisition of Pups Play & Stay in Northern Wilmington, NC. With each new location, Pawville stayed true to its obsessive focus on the customer experience.
More recently, Pawville acquired Pawleys (Benji's in Pawleys Island) and North Chase (The Pet's Pal Inn in Wilmington NC) giving Pawville a presence in three states and a dominant footprint in the Cape Fear region. Meanwhile, construction is underway in Clayton, NC at 103 Tew Ct with plans for a 12,000 sq ft facility offering boarding, grooming, daycare, training, and veterinary care.
With eight operating locations and a ninth under construction, Phil & Amanda continue pushing Pawville to evolve and grow, adding service offerings and locations when these changes enhance the consumer experience for human clients and their four-legged guests.
Chrissy has worked at Pawville for 7 years and has come all the way from supervising our Citrus location in Florida to Manage our Midtown location here in Wilmington! Chrissy loves how rewarding the job is and that the staff feels like a family. When Chrissy is not at work she loves exploring Wilmington's beaches and hiking trails with her family International Therapy Dog and resident cute Golden, Hilo, as well as her Aussie’s Sharkey and Rebel!
Kiara is a ray of sunshine at Pawville, and her reliability alongside top notch organization skills made her the perfect match for the shift supervisor position. She naturally displayed all of our company's core values and her attention to detail matched with her compassion quickly propelled her to be an asset on our team! Outside of work Kiara stays busy, when she’s not volunteering at her local church, she’s playing volleyball and enjoying the outdoors! Kiara has one furry friend keeping her cozy at home and that is Lola, her doodle! Next time you see Kiara at the desk, make sure to say Hello!
Lead Pet Care
Korina is a true pet care professional. Growing up rescuing animals and being a foster mom now, has taught Korina to lead with compassion. When Korina is at Pawville she loves getting to make intimate connections with each guest that walks in the door. Outside of work, Korina loves everything art, from ceramics to painting and singing. At home Korina has 5 cats ranging from 9 to a few weeks old!
As lead daycare Molly is who makes sure your dogs are having a great time while remaining safe in our daycare yard! Molly possess a natural ability to connect with our guests on a different level. When Molly isn't at work she loves hanging out with her friends and her two fur babies, Scrappy and Duke!