Our Story Began 2006
The Pawville story began in 2006 when Phil and Amanda Miller found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.
After moving to North Carolina, Phil and Amanda opened their second location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region.
Our Jacksonville, NC facility was added to the family when Pawville acquired the property at 471 Center St. With a solid team of loving staff and an intense focus on the quality of the customer experience, Jacksonville Pawville has developed a loyal following of customers.
In 2020, Pawville began construction on Midtown Pawville (in Wilmington, NC) and acquired North Shore Pawville in Sneads Ferry, NC. With five locations in the Southeast, Pawville continues to evolve and grow – adding service offerings and locations when these changes will help enhance the consumer experience for their human clients and their four-legged guests.
Nadine is a wonderful leader for our team of animal-lovers who is always there to make sure our high standards are met, our pups get lots of attention, and our cats get plenty of hugs. She's been with us since 2016 and is incredibly attentive to the little details that help ensure each pet has a positive experience at Pawville.
Jillian is a familiar face at the front desk for many of our guests and their four-legged friends. We feel so fortunate to have her as part of the Pawville family.
Staples has a warm and friendly demeanor that has endeared him to so many of our clients. As a true animal lover, he's frequently seen giving love to the animals in our care.
Crystal has been with this facility since 2018 and has developed a wonderful bond with many of our pets. She is the proud mother to Titan, a Newfoundland rescue pup. Crystal's happy welcoming face can often be seen as pets enter our lobby and she's quick to give them lots of love.