Our Story Began 2006
The Pawville story began in 2006 when Phil and Amanda Miller found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.
After moving to North Carolina, Phil and Amanda opened their second location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region.
Our Jacksonville, NC facility was added to the family when Pawville acquired the property at 471 Center St. With a solid team of loving staff and an intense focus on the quality of the customer experience, Jacksonville Pawville has developed a loyal following of customers.
In 2020, Pawville began construction on Midtown Pawville (in Wilmington, NC) and acquired North Shore Pawville in Sneads Ferry, NC and Porters Neck Pawville in Wilmington, NC. With six locations in the Southeast, Pawville continues to evolve and grow – adding service offerings and locations when these changes will help enhance the consumer experience for their human clients and their four-legged guests.
Heather is the smiling and friendly face that can almost always be seen greeting our human and canine guests in the lobby. With 10 years of experience in the pet industry, she takes a lot of pride in keeping Porters Neck Pawville running smoothly to create a wonderful experience for our clients. She is the proud mama to a puggle, a beagle doxie mix, and a pit mix.