Our Story

The Pawville Story

Our Story Began 2006

The Pawville story began in 2006 when Phil and Amanda Miller found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.

In 2012

After moving to North Carolina, Phil and Amanda opened their second location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region.

In 2015

Our Jacksonville, NC facility was added to the family when Pawville acquired the property at 471 Center St. With a solid team of loving staff and an intense focus on the quality of the customer experience, Jacksonville Pawville has developed a loyal following of customers.

Pawville Today

In 2020, Pawville began construction on Midtown Pawville (in Wilmington, NC) and acquired North Shore Pawville in Sneads Ferry, NC.  With five locations in the Southeast, Pawville continues to evolve and grow – adding service offerings and locations when these changes will help enhance the consumer experience for their human clients and their four-legged guests.

Our Experienced Employees Give You Peace of Mind While at Work or Vacation 

Pet First Aid Certified

Convenient Hours of Operation

Live Web Cams

Professional Grooming

Luxury Pet Villas

Progress Reports

Our Staff

Cindy Colbert


Cindy has been with us since 2011 and is that familiar smiling face at our front desk that so many of our guests recognize.  She's the unofficial "mom" of the place as she attends to everyone's needs and makes sure things run smoothly.Cindy is the proud momma to a sweet boxer named Anna and a ornery little french bulldog named Louie as well as two cuddly cats named Sebastian and Kodi.


Shift Supervisor

Emily began as a groomer at Pawville before transitioning into a shift supervisor role.  Her past grooming experience makes her a valued member of our leadership team as she understands how to read and handle the pets in our care.Emily has three of her own pups.  She received Katie (a yorkie mix) as a gift on her 9th birthday and she's been with her ever since. Even in her old age, she finds the energy to go kayaking and swim at the ocean.  She rescued two Miniature Australian Shepherds named Zeevah and Kye as puppies and they have been living life to the fullest, from chasing birds at the ocean, to dog agility, and attending doggy daycare from time to time.


Shift Supervisor

Nadine is a constant and calming influence at Pawville that keeps our pets feeling relaxed and loved.She has a little 9 year old maltipoo named Daisy and a corgi-mix named Lily that started off as a foster dog before working her way into Nadine's heart to become a permanent member of her family.