Our Story Began 2006
The Pawville story began in 2006 when Phil and Amanda Miller found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.
After moving to North Carolina, Phil and Amanda opened their second location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region.
Our Jacksonville, NC facility was added to the family when Pawville acquired the property at 471 Center St. With a solid team of loving staff and an intense focus on the quality of the customer experience, Jacksonville Pawville has developed a loyal following of customers.
More recently, Pawville acquired Pawleys (Benji's in Pawleys Island) and North Chase (The Pet's Pal Inn in Wilmington NC) giving Pawville a presence in three states and a dominant footprint in the Cape Fear region. Meanwhile, construction is underway in Clayton, NC at 103 Tew Ct with plans for a 12,000 sq ft facility offering boarding, grooming, daycare, training, and veterinary care.
With eight operating locations and a ninth under construction, Phil & Amanda continue pushing Pawville to evolve and grow, adding service offerings and locations when these changes enhance the consumer experience for human clients and their four-legged guests.